Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
...

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7 months 3 weeks ago 7 months 3 weeks ago
cuda-gdb segmentation fault on startup Owens, Pitzer, Software Resolved

The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution.  A workaround before executing cuda-gdb is to unload the xalt module, e.g.: 

module unload...
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6 years 5 months ago 4 years 6 months ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

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8 years 10 months ago 8 years 10 months ago
HWloc warning: Failed with: intersection without inclusion Ascend, Cardinal Resolved
(workaround)

When running MPI+OpenMP hybrid code with the Intel Classic Compiler and MVAPICH 3.0, you may encounter the following warning message from hwloc:

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1 year 11 months ago 1 year 5 months ago
OpenMPI 4 and NVHPC MPI Compatibility Issues with SLURM HWLOC Ascend, Cardinal, Software Resolved
(workaround)

A pure MPI application using mpirun or mpiexec with more ranks than the number of NUMA nodes may encounter an error similar to the following:...

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1 year 6 months ago 1 year 3 months ago
Torque module on Oakley improperly setting environment variables Resolved

Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque.  Additionally the Intel paths remain when the torque...

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11 years 7 months ago 8 years 4 months ago
Emergency maintenance in OSC’s data center Feb 10 2022 Outage, Owens, Pitzer Resolved

OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb....

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4 years 8 months ago 4 years 8 months ago
Negative Balance Emails client portal Resolved

Negative balance emails continue to be sent once an application is submitted.

To confirm whether or not you have truly submitted an application for additional resources and that you can...

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7 years 5 months ago 7 years 1 month ago
Rolling reboot of Owens starting from Oct 10, 2019 login, Owens Resolved

Updated on 1 PM Oct 17, 2019:

The rolling reboot of Owens has been completed. 

Original Post:

We are having rolling reboots of Owens...

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7 years 3 days ago 6 years 12 months ago
Performance Regression of GPU Nodes on Ruby GPU, Ruby Resolved

We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in...

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9 years 10 months ago 8 years 4 months ago

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