Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
my.osc.edu outbound email outage Account Management, client portal, login, Login Problems Resolved

There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails.

There is ongoing work to resolve this issue as soon as possible. 

Contact OSC...

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6 years 8 months ago 6 years 8 months ago
OnDemand with Safari Web Services Resolved

Currently, if you have popups blocked in Safari, some services in OSC OnDemand (most notably the HPC terminal) will silently fail to work. We are working on a solution, as well as a workaround for...

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12 years 5 months ago 10 years 12 months ago
Partial Unavailability of Owens Nodes: 07/29 - 08/06 Outage Resolved

Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs,...

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2 years 2 months ago 2 years 2 months ago
NCCL 2.29 Performance Regression on Ascend and Pitzer Clusters Ascend, Pitzer, Software Resolved
(workaround)

We have identified a potential performance regression in point-to-point communication when using NCCL version 2.29 on the Ascend and Pitzer clusters, which results...

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2 months 2 weeks ago 2 months 2 weeks ago
ACEs of a file in user's home directory will be lost using vim or cp filesystem Resolved

Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using vim.  In addition, the newly created file using the cp...

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8 years 2 months ago 8 years 2 months ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ...

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5 years 4 months ago 5 years 4 months ago
module spider/avail/show not showing MPI dependent modules Ruby Resolved

On Ruby, the commands:

  • module spider
  • module avail
  • module show...
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11 years 5 months ago 11 years 1 week ago
WARN SparkSession in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following warning message when running a Spark instance using the default PySpark kernel in a Jupyter + Spark application:

WARN SparkSession: Using an...
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1 year 5 months ago 1 year 5 months ago
Data on /fs/scratch is not accessible filesystem Resolved

Updated on 10:30 AM July 3rd, 2019:

Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience.  ...

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7 years 3 months ago 7 years 3 months ago
Brief interruption of batch services on 4/17 Batch Resolved

On April 17th 2013, at roughly 2PM, we will be rebooting the batch server on the Oakley cluster. Running jobs will not be affected, but there will be a brief disruption in scheduling, as well as...

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13 years 6 months ago 13 years 6 months ago

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