Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted |
Updated |
|---|---|---|---|---|---|
| Schrodinger 2023.2 does not launch | Software |
Resolved (workaround) |
Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error" |
1 month 3 weeks ago | 1 day 9 hours ago |
| GPU/VIS nodes for various OOD apps are broken | Cardinal, OnDemand, Outage, Software |
Resolved |
After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version... Read more |
1 week 1 day ago | 2 days 10 hours ago |
| Handling full-node MPI warnings with MVAPICH 3.0 | Ascend, Cardinal, Pitzer, Software |
Resolved (workaround) |
When running a full-node MPI job with MVAPICH 3.0 , you may encounter the following warning message: [][mvp_generate_implicit_cpu_mapping] WARNING: You appear to be... Read more |
1 year 3 months ago | 3 days 13 hours ago |
| Apptainer apt GPG Error Caused by Private /tmp | Software |
Unresolved (workaround) |
On any compute node, users may encounter the following error when installing packages with apt in Apptainer: W: GPG error: http://security.ubuntu.com/ubuntu focal-... Read more |
4 days 10 hours ago | 4 days 10 hours ago |
| Apptainer container builds fail on compute nodes due to /tmp namespace behavior | Software |
Resolved |
Building Apptainer containers on compute nodes may fail during |
1 month 2 days ago | 1 week 5 days ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Unresolved |
In some cases, matlab will hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. We are still investigating |
1 month 2 days ago | 1 month 2 days ago |
| MVAPICH 3.0 hang due to PMI mismatch with Slurm | Software |
Resolved (workaround) |
Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9... Read more |
4 months 4 days ago | 1 month 3 weeks ago |
| Python version mismatch in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app: 25/04/25 10:49:01 WARN TaskSetManager:... Read more |
8 months 4 weeks ago | 1 month 4 weeks ago |
| AlphaFold 3 Warning: NVIDIA Driver Version Mismatch | Software |
Resolved |
While running AlphaFold 3, you may encounter the following warning message: 025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more |
5 months 1 week ago | 2 months 1 week ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
|
2 months 2 weeks ago | 2 months 2 weeks ago |
