Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description |
Posted |
Updated |
|---|---|---|---|---|---|
| Storage Service Interruption | Outage |
Resolved |
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more |
2 months 1 week ago | 2 months 1 week ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
|
1 month 3 weeks ago | 1 month 3 weeks ago |
| Schrodinger 2023.2 does not launch | Software |
Unresolved |
Schrodinger 2023.2 does not launch failing with "fatal error" |
4 weeks 1 day ago | 3 days 3 hours ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Unresolved |
In some cases, matlab will hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. We are still investigating |
1 week 2 days ago | 1 week 2 days ago |
| Apptainer container builds fail on compute nodes due to /tmp namespace behavior | Software |
Unresolved |
Building Apptainer containers on compute nodes may fail during |
1 week 2 days ago | 1 week 2 days ago |
