We are currently experiencing temporary instability on the Ascend login nodes.

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Postedsort ascending Updated
Temporary Login Node Instability on Ascend Ascend Unresolved

We are currently experiencing temporary instability on the Ascend login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively... Read more

1 week 3 days ago 1 week 3 days ago
cuMemHostRegister Fails with CUDA_ERROR_INVALID_VALUE on RHEL 9.6 Ascend, Cardinal, GPU, system software Unresolved

After upgrading the operating system to RHEL 9.6 during the scheduled downtime on May 12, 2026,  applications utilizing UCX (... Read more

1 week 4 days ago 1 week 4 days ago
STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory Cardinal, Software Unresolved
(workaround)

After the scheduled downtime on May 12, 2026, STAR-CCM+ encounters out-of-memory errors when running OpenMPI jobs. A message... Read more

1 week 4 days ago 1 week 4 days ago
ptrace Disabled Across OSC Systems Unresolved

ptrace has been disabled globally across all OSC systems to mitigate a newly identified Linux kernel vulnerability. If this security mitigation impacts your active research... Read more

3 weeks 2 days ago 3 weeks 2 days ago
MATLAB (legacy) r2024a fails to launch on OnDemand Desktop Software Resolved
(workaround)

As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the... Read more

3 weeks 4 days ago 2 weeks 6 days ago
autodock-gpu 1.5.2 does not work on Cardinal Software Resolved

autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead

1 month 1 day ago 1 month 1 day ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom... Read more

1 month 5 days ago 1 month 5 days ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical... Read more

1 month 1 week ago 3 weeks 6 days ago
Wine32 Segmentation Fault Software Resolved
(workaround)

Users have reported that running Wine32 (32-bit Wine) results in a... Read more

3 months 1 day ago 3 months 1 day ago
OnDemand Shell App Not Working in Firefox 148 OnDemand Resolved

Updates on March 12, 2026: 

This is fixed with OnDemand 4.1.4. 

Original post: 

We are aware of an... Read more

3 months 1 week ago 2 months 4 weeks ago

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