Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
CP package hang with MVAPICH3 in Quantum-Espresso Software Resolved

While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more

8 months 3 weeks ago 3 months 2 weeks ago
Oakley login nodes and ruby02 will not be accessible between 9:00-9:30am on 10/18/2016 login Resolved

We upgraded to RHEL 6.8 for both Oakley and Ruby clusters during the October 12th's downtime. Unfortunately, we are noticing some NFS problem that has been causing rsh, or ssh sessions to hang on... Read more

9 years 4 months ago 9 years 4 months ago
OnDemand 2.1 - Issue downloading large directories OnDemand Resolved

There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size.

Users may encouter issues downloading large directories. Staff are... Read more

3 years 1 week ago 3 years 1 week ago
Password changes may be delayed Infrastructure Resolved

Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice.

12 years 3 months ago 12 years 3 months ago
Storage Service Interruption Outage Resolved

This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more

4 months 1 week ago 4 months 1 week ago
abaqus: partial node jobs Software Resolved

If you run a parallel (or even serial!) job, but not using all the cpus... Read more

7 years 11 months ago 7 years 9 months ago
cuda-gdb segmentation fault on startup Owens, Pitzer, Software Resolved

The CUDA debugger, cuda-gdb, can raise a segmentation fault immediately upon execution.  A workaround before executing cuda-gdb is to unload the xalt module, e.g.: 

module unload... Read more          
5 years 10 months ago 3 years 11 months ago
HWloc warning: Failed with: intersection without inclusion Ascend, Cardinal Resolved
(workaround)

When running MPI+OpenMP hybrid code with the Intel Classic Compiler and MVAPICH 3.0, you may encounter the following warning message from hwloc:

... Read more
1 year 4 months ago 10 months 2 weeks ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot... Read more

11 years 1 month ago 11 years 1 month ago
"Forgot your password?" Unavailable Account Management, client portal Resolved

Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu).

Passwords can be changed once you log into the Client Portal... Read more

6 years 8 months ago 6 years 8 months ago

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