Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Emergency maintenance in OSC’s data center Feb 10 2022 Outage, Owens, Pitzer Resolved

OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb.... Read more

4 years 2 months ago 4 years 2 months ago
Possible performance degradation after August 9th's downtime filesystem Resolved

Updates on May 20 2023:

verbsRDMA is enabled on Pitzer. 

Updates on Dec 14 2022:

verbsRDMA is enabled on Owens during December 13 downtime... Read more

3 years 8 months ago 2 years 10 months ago
Proj13 file system difficulties filesystem Resolved

We are currently experiencing difficulties with the servers for the filesystem mounted at /nfs/proj13.

12 years 6 months ago 12 years 6 months ago
GPFS problems on Owens filesystem Resolved

Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been... Read more

6 years 3 months ago 6 years 3 months ago
abaqus with UMAT Software Resolved

On Owens, usage of user-defined material (UMAT) script for abaqus is limited as following:

abaqus 2017: correctly running on single and multi-nodes

abaqus 6.14 and 2016: correctly... Read more

8 years 1 month ago 7 years 10 months ago
Schrodinger license check in issue Licensing Resolved

Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more

1 year 9 months ago 1 year 4 months ago
Oakley login node down Resolved

One of the Oakley login... Read more

11 years 2 months ago 11 years 2 months ago
myosc outage - may 17, 2021 client portal Resolved

Resolution: Access to myosc was restored.

myosc is currently unavailable.

... Read more
4 years 11 months ago 4 years 11 months ago
Storage usage reported in the Project Dashboard is not correct client portal Resolved

After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more

7 years 1 month ago 6 years 5 months ago
Singularity: failed to run a container directly or pull an image from Singularity or Docker hub Software Resolved
(workaround)

You might encounter an error while run a container directly from a hub:

[pitzer-login01]$ apptainer run shub://vsoch/hello-world
Progress... Read more          
11 months 4 days ago 4 months 3 weeks ago

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