Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
5 years 4 months ago | 5 years 4 months ago |
| Instability on Clusters after May 13 Downtime |
Resolved |
We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual... Read more |
1 year 5 months ago | 1 year 4 months ago | |
| Some issues remain after downtime | Login Problems, Operations, Outage |
Resolved |
15 July 2016, 5:00PM update: some additional issues we are facing
|
10 years 3 months ago | 9 years 3 weeks ago |
| GPFS problems with /fs/project and possibly /fs/scratch | filesystem |
Resolved |
There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. ... Read more |
4 years 1 month ago | 4 years 1 month ago |
| 'quota' command does not work on GPFS | system software |
Resolved |
The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in... Read more |
13 years 1 month ago | 10 years 2 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
3 years 3 months ago | 3 years 2 months ago |
| OnDemand experiencing difficulties | Web Services |
Resolved |
OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience. |
12 years 8 months ago | 12 years 8 months ago |
| Reboot of Public-Facing Systems for Security Fix |
Resolved |
Updates on May 12: All public-facing systems have been rebooted. Original Post: Due to a critical... Read more |
5 months 2 weeks ago | 5 months 3 days ago | |
| Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 | Batch, Owens, Ruby |
Resolved |
Posted on June 12, 2018, at 4:40 PM: We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday... Read more |
8 years 4 months ago | 8 years 3 months ago |
| OnDemand unresponsive | login |
Resolved |
Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more |
6 years 4 months ago | 6 years 4 months ago |
