Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Ruby Rolling Reboot Resolved

2015/02/16 RUBY Rolling Reboot starting Today

 

A rolling reboot is required on Ruby to update a critical... Read more

10 years 11 months ago 10 years 11 months ago
Password Expiration Emails client portal Resolved

Password expiration notices are still being sent after you change your password.

To ensure your password change date has been updated and the account will not expire, please look at... Read more

6 years 9 months ago 6 years 9 months ago
Inconsistent performance degradation of ESS filesystem filesystem Resolved

... Read more

4 years 1 month ago 4 years 1 month ago
LAMMPS 14May16 velocity command problem on Owens Software Resolved
(workaround)

LAMMPS 14May16 on Owens can hang when using the velocity command.  Inputs that hang on Owens work on Oakley and Ruby.  LAMMPS 31Mar17 on Owens also works.  Here is an example failing input snippet... Read more

9 years 2 months ago 9 months 23 hours ago
Peer Review Submissions client portal Resolved

When submitting a peer review, an error message appears:

Error during rendering of region "... Read more

6 years 4 months ago 6 years 3 months ago
Running jobs requeued on all clusters Owens, Pitzer Resolved

The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more

2 years 3 months ago 2 years 3 months ago
February 11 2014 Scheduled Downtime Outage Resolved

HPC systems are offline today for scheduled quarterly maintenance activity. For details, please visit osc.edu/n

12 years 2 hours ago 11 years 12 months ago
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

Schrodinger can be launched on vis nodes, through... Read more

1 month 3 weeks ago 1 day 21 hours ago
Job failures on some rolling-rebooted nodes on Owens since April 16, 2018 Owens Resolved

3:35 PM 4/30/2018 Update:

The cause is that NFSv4.1 is not configured correctly after OS on Owens was updated from RHEL 7.3 to 7.4. We re-rebooted the Owens compute nodes... Read more

7 years 9 months ago 7 years 9 months ago
OSC internal network problems 25 Sept. 2020 Network, Owens, Pitzer, Ruby, Web Services Resolved

OSC is currently experiencing problems with its internal network.  Interactive sessions may be slow or unresponsive, but running jobs should not be affected.

5 years 4 months ago 5 years 4 months ago

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