Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
PyTorch jobs timeout and hanging GPU Resolved

We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node....

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3 years 1 month ago 2 years 7 months ago
System Downtime 9/29/13 Outage Resolved

OSC systems will be offline on September 29th, 2013 for maintenance. Please visit osc.edu/n for more information.

12 years 10 months ago 12 years 10 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings...

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6 years 1 month ago 6 years 1 week ago
Rolling reboots of all clusters starting from Monday Feb 5, 2018 Batch, Owens, Ruby Resolved

Posted on Feb 22 at 1:25PM:

The rolling reboots have been completed. 

Posted on Jan 30, 2018 at 4:00PM:

We will have rolling reboots of...

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8 years 6 months ago 8 years 5 months ago
Core label on OnDemand app is incorrect OnDemand Resolved

The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number...

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1 year 7 months ago 1 year 6 months ago
Maintenance for OnDemand and other web based services Resolved

Update (12/13/14 10am): Maintenance has finished as planned.

 

OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for...

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11 years 7 months ago 11 years 7 months ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact...

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4 years 10 months ago 4 years 10 months ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage...

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7 years 6 months ago 7 years 5 months ago
ondemand outage OnDemand Resolved

Resolution notes

The problems with ondemand.osc.edu are now resolved.

Users will encounter errors using...

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4 years 3 months ago 4 years 3 months ago
Slow Processing of Password Changes Account Management, client portal Resolved

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

7 years 1 month ago 4 years 8 months ago

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