Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Linaro MAP fails to launch in linaro-forge/23.0.4 | Cardinal, Software |
Resolved (workaround) |
Linaro MAP can fail to work in linaro-forge/23.0.4 |
1 month 3 weeks ago | 1 month 3 weeks ago |
| Oakley login node down |
Resolved |
One of the Oakley login... Read more |
11 years 7 months ago | 11 years 7 months ago | |
| Storage usage reported in the Project Dashboard is not correct | client portal |
Resolved |
After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more |
7 years 6 months ago | 6 years 10 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
5 years 2 months ago | 5 years 1 month ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
1 year 3 months ago | 1 year 4 weeks ago |
| Interruption of both Project and Scratch filesystems on 10/13/2016 | filesystem |
Resolved |
We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected. We'll update more details later. |
9 years 11 months ago | 9 years 11 months ago |
| Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 | login, Owens, Ruby |
Resolved |
4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more |
9 years 6 months ago | 9 years 5 months ago |
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
6 years 11 months ago | 6 years 11 months ago |
| Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 | Owens, Pitzer |
Resolved |
Update on Nov 8 2023: Rolling reboots of all clusters are completed. Update on Nov 3 2023: Rolling reboots of Ascend and Pitzer clusters... Read more |
2 years 10 months ago | 2 years 10 months ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
Read more |
9 months 2 weeks ago | 9 months 2 weeks ago |
