Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 Owens, Ruby Resolved

10:16 AM 8/13/2018 Update:

The rolling reboot of Owens has been completed.

9:00 AM 8/10/2018 Update:

The rolling reboot of Ruby has been...

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8 years 2 months ago 8 years 2 months ago
Emergency Maintenance: Research Data Storage Scratch Purge filesystem Resolved
  • Status: Scheduled

  • ...
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1 month 2 weeks ago 1 month 1 week ago
Switch failure on Nov 17 2018 filesystem, login Resolved

Updates at 12:51 PM Nov 19:

At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In...

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7 years 10 months ago 7 years 10 months ago
CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: Pitzer Resolved
(workaround)

CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node:

Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...
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5 years 3 months ago 1 year 5 months ago
Glenn Intel v11 and later do not support -mkl flag Software Resolved

Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options.  Contact oschelp@osc.edu...

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10 years 8 months ago 10 years 1 month ago
NCCL hang on Ascend dual-GPU nodes Ascend, GPU, Software Resolved
(workaround)

Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified...

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1 year 4 months ago 1 year 4 months ago
Backups of /nfs/gpfs Backups Resolved

Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the...

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13 years 5 months ago 13 years 5 months ago
openmpi/4.1.1 is deprecated Resolved

openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI...

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3 years 10 months ago 3 years 10 months ago
PBS commands on Owens are not working Batch, Owens Resolved

Update posted on July 12, 2017 at 1:50PM:

We have fixed the problem with the batch management system on Owens and queues on Owens have been opened again for jobs.

...

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9 years 3 months ago 9 years 3 months ago
Matlab parallel pool cannot connect Matlab, Pitzer Resolved

In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"...

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9 months 6 days ago 5 months 3 weeks ago

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