Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby...
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10 years 12 months ago 10 years 11 months ago
Singularity: failed to pull a large Docker image Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

[pitzer-login01]$ apptainer pull docker://qimme2/core
FATAL: Unable to pull docker://qiime2/core While...
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1 year 4 months ago 9 months 3 weeks ago
BWA Software Security Vulnerability Software Resolved

...

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7 years 1 month ago 7 years 1 month ago
Testing Issue for Quantum Espresso 7.4.1 on Ascend Ascend, Software Resolved

Benchmark AUSURF112 for quantum-espresso/7.4.1 on Ascend aborts.  We suspect that this is a lurking bug in Quantum Espresso and are reporting it as a convenience.  Concerned users can use...

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11 months 3 weeks ago 9 months 2 weeks ago
weld predictor - slurm account error OnDemand, Software Resolved

Updated on 09/08/2022:

Users can choose the project code from a dropdown list to use. 

Original Post:

Users of weld predictor software in...

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4 years 1 month ago 4 years 3 days ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,...

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9 years 4 months ago 9 years 4 months ago
OSCusage Command Ruby Resolved

Resolved: Ruby cluster has been retired.

OSCusage is not working on Ruby. Please use Owens or Pitzer. See ...

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6 years 8 months ago 5 years 6 months ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but...

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12 years 2 months ago 12 years 2 months ago
Vulnerability in R Programming language Resolved

Updates on 09/03:

The unpatched older R versions will be removed from the Owens cluster by October 9, 2024. If you are using...

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2 years 3 months ago 2 years 1 week ago
OnDemand Apps will not open OnDemand Resolved

Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers.  This has caused OnDemand apps to fail to run with...

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11 years 11 months ago 10 years 9 months ago

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