Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
7 years 1 month ago | 4 years 8 months ago |
| Usage overview graph for storage | client portal |
Resolved |
The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more |
6 years 5 days ago | 5 years 8 months ago |
| LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ | Cardinal, Software |
Resolved (workaround) |
You may encounter the following error while running mpp-dyna jobs with multiple nodes: [c0054:22206:0:22206] ib_mlx5_log.c:179 Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88...Read more |
1 year 6 months ago | 1 year 1 month ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
9 years 5 months ago | 9 years 5 months ago |
| Temporary StarCCM License Outage | Cardinal |
Resolved |
StarCCM software will be temporarily unavailable starting February 21, 2026. Why: Our current license expires on Feb 21 at 11:59pm EST. |
5 months 2 weeks ago | 5 months 2 weeks ago |
| Home directory quota is inaccurate after Dec 14 Downtime |
Resolved |
The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now. Please... Read more |
4 years 7 months ago | 4 years 5 months ago | |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
12 years 1 month ago | 12 years 1 month ago | |
| AlphaFold 3 Warning: NVIDIA Driver Version Mismatch | Software |
Resolved |
While running AlphaFold 3, you may encounter the following warning message: 025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc...Read more |
11 months 1 week ago | 8 months 1 week ago |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
8 years 1 week ago | 7 years 12 months ago |
| Issue with accessing to OSC OnDemand | OnDemand |
Resolved |
Updated on 11:16 AM September 11, 2019: OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more |
6 years 11 months ago | 6 years 11 months ago |
