Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
OSC is experiencing a very high support load Operations Resolved

OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more

4 years 6 months ago 4 years 6 months ago
Some MKL environment variables have incorrect paths Ascend, Cardinal, Pitzer, Software Resolved

MKL module files define some helper environment variables with incorrect paths.  This can yield link time errors.  All three clusters are affected.  We are working to correct the module... Read more

7 months 1 week ago 5 months 1 week ago
Interruption of both Project and Scratch filesystems on 10/13/2016 filesystem Resolved

We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected.

We'll update more details later. 

9 years 3 months ago 9 years 3 months ago
Frame Renderer - Maya Ondemand app issue OnDemand, Outage, Software Resolved

There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu

OSC staff are working with the vendor to resolve the... Read more

2 years 11 months ago 2 years 8 months ago
Proj13 file system difficulties filesystem Resolved

We are currently experiencing difficulties with the servers for the filesystem mounted at /nfs/proj13.

12 years 3 months ago 12 years 3 months ago
abaqus with UMAT Software Resolved

On Owens, usage of user-defined material (UMAT) script for abaqus is limited as following:

abaqus 2017: correctly running on single and multi-nodes

abaqus 6.14 and 2016: correctly... Read more

7 years 10 months ago 7 years 7 months ago
Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment Owens, Pitzer, Software Resolved

Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed... Read more

5 years 10 months ago 3 years 9 months ago
CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node Owens, Pitzer Resolved
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation.

Backtrace for this error:

Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15... Read more

1 year 3 months ago 1 year 3 months ago
Oakley login node down Resolved

One of the Oakley login... Read more

10 years 12 months ago 10 years 11 months ago
BWA 0.7.17 vulnerability Cardinal Resolved
(workaround)

Cardinal hosted a version of bwa that had an unpatched vulnerability, 0.7.17. 

This version has been removed from Cardinal in favor of 0.7.18

10 months 4 weeks ago 8 months 1 week ago

Pages