Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Rolling reboot of Owens and Pitzer starting from February 3, 2020 login, Owens, Pitzer Resolved

2:11 PM 2/17/2020 Update:

The rolling reboot of Owens has been completed.

12:41 PM 2/10/2020 Update:

The rolling reboot of Pitzer has been...

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6 years 6 months ago 6 years 5 months ago
Temporary StarCCM License Outage Cardinal Resolved

StarCCM software will be temporarily unavailable starting February 21, 2026.

Why: Our current license expires on Feb 21 at 11:59pm EST.
...

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5 months 2 weeks ago 5 months 2 weeks ago
abaqus: partial node jobs Software Resolved

If you run a parallel (or even serial!) job, but not using all the cpus...

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8 years 4 months ago 8 years 2 months ago
Compatibility Issues with NumPy 2.0 Software Resolved
(workaround)

The newly released version of NumPy 2.0 includes substantial internal changes, including migrating code from C to C++. These modifications have led to significant issues...

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2 years 1 week ago 1 year 2 months ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot...

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11 years 6 months ago 11 years 6 months ago
OnDemand Apps are not working OnDemand, Outage Resolved

Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:


Failed to submit session with the following error:
sbatch: error: 'pitzer...

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5 years 2 months ago 5 years 2 months ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact...

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7 years 4 months ago 4 years 8 months ago
STAR error bgzf_open: Assertion failed Cardinal, Software Resolved
(workaround)

You may encounter errors that look similar to these when running STAR 2.7.10b:

STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed.

Cause...

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1 year 2 months ago 1 year 2 months ago
Docker container runtime error on desktop due to DBUS session Software Resolved
(workaround)

When running a container using the podman or docker command on a desktop system, you may encounter an error like the following:

Error: OCI...
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1 year 1 week ago 1 year 1 week ago
Scratch and Project are hung; schedulings have been paused Batch, filesystem Resolved

1:00PM 4/6/2017 Update:  The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem...

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9 years 4 months ago 9 years 4 months ago

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