Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
OnDemand Shell App Not Working in Firefox 148 OnDemand Resolved

Updates on March 12, 2026: 

This is fixed with OnDemand 4.1.4. 

Original post: 

We are aware of an...

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7 months 2 weeks ago 7 months 4 days ago
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED...

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7 years 3 months ago 7 years 1 month ago
starccm outage Feb 21, 2021 Licensing, Outage, Owens, Software Resolved

Updated on Feb 25: 

StarCCM license outage is restored.

Original post:

OSC's starccm software license will expire at 12 a.m., Sunday, Feb...

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5 years 7 months ago 5 years 7 months ago
Multiple definition error Software Resolved
(workaround)

GNU compiler versions 10+ may have C compiler errors like

/.libs/libmca_mtl_psm.a(mtl_psm_component.o): multiple definition of `mca_mtl_psm_component'

This is a ...

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1 year 5 months ago 1 year 5 months ago
Owens is in Partial Service Owens Resolved

3:45PM April 3, 2017 Update: GPU nodes on Owens are available. 

206 Owens nodes are not accessible to users due to GPU testing and a bad Ethernet switch. It is expected...

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9 years 6 months ago 9 years 6 months ago
Security vulnerabilities on ARM Forge versions prior to 22.0.x Software Resolved
(workaround)

ARM identified security vulnerabilities on ARM Forge versions prior to 22.0.x as follow:

  • Security update #1: A locally exploitable code-injection vulnerability was identified in...
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4 years 3 months ago 1 year 5 months ago
Oakley Login Node Issues Login Problems Resolved

Currently users connecting via SSH to Oakley may recieve "connection refused" or "connection failed" errors if they were not logged in before this occurred.  Glenn is currently functioning...

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12 years 4 months ago 12 years 4 months ago
PBS torque commands from the Ruby login nodes are broken Batch, Ruby Resolved

1:20 PM 09/04/2018 Update:

This issue is fixed. 
 

12:52 PM 09/04/2018 Update:

As a temporary workaround, please submit...
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8 years 1 month ago 8 years 1 month ago
Balance could be non-existent client portal Resolved

Balances may be none existent in my.osc.edu and OSCusage command. Balances are being properly accounted for in the background.

The bug has been identified and a patch will be released ASAP...

6 years 10 months ago 6 years 9 months ago
Podman Error: "Failed to open() /dev/net/tun: No such device" Software Unresolved

Users may experience the following error when running Podman or Docker:

Error: pasta failed with exit code 1:
Failed to open() /dev/net/tun: No such device
Failed to...
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2 weeks 6 days ago 6 days 12 hours ago

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