Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 | Batch, login, Owens |
Resolved |
... Read more |
6 years 11 months ago | 6 years 10 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
4 years 5 months ago | 4 years 5 months ago |
| Grafana is not available since Dec 14 Downtime |
Resolved |
Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon. If you have any questions, please contact OSC Help. |
4 years 1 day ago | 3 years 12 months ago | |
| Project space giving errors "No space left on device" | filesystem |
Resolved |
11/01/2016 11:52AM Update: This issue has been fixed. We have become aware of a problem with the Project storage space that gives errors "No space left on device". The... Read more |
9 years 1 month ago | 9 years 1 month ago |
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
6 years 2 months ago | 6 years 2 months ago |
| Performance issues with MVAPICH2 on Cardinal | Cardinal, Software |
Resolved (workaround) |
We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more |
3 months 6 days ago | 3 weeks 1 day ago |
| Brief disruption to external network, 2013/12/29 | Connectivity |
Resolved |
Between 5:00AM and 9:00AM EDT on Sunday,... Read more |
11 years 11 months ago | 11 years 11 months ago |
| Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 | Owens, Pitzer |
Resolved |
Update on Nov 8 2023: Rolling reboots of all clusters are completed. Update on Nov 3 2023: Rolling reboots of Ascend and Pitzer clusters... Read more |
2 years 1 month ago | 2 years 1 month ago |
| Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 | Owens |
Resolved |
12:00 PM 5/7/2018 Update: The rolling reboot of Owens has been completed. Posted on April 11, 2018, at 3:45... Read more |
7 years 8 months ago | 7 years 7 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
5 years 3 months ago | 5 years 3 months ago |
