Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
quota exceeded error when using chgrp in /fs/ess directories filesystem Resolved

Users may receive an error when using the chgrp command on data in /fs/ess/ locations.

$ chgrp -v PEX1234 my-file.txt
chgrp: changing group of 'my-file.txt': Disk quota exceeded
failed... Read more          
2 years 10 months ago 2 years 9 months ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

... Read more
8 years 3 months ago 8 years 2 months ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Resolved
(workaround)

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ... Read more

5 years 9 months ago 7 months 1 week ago
Usage overview graph for storage client portal Resolved

The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more

5 years 4 months ago 5 years 1 week ago
OnDemand, Awesim, and DB Services down morning of Feb 12 Resolved

Update: Reboot was succesful.  OnDemand, Awesim, and Database services are back online.  Report any issues to oschelp@osc.edu.


A short reboot... Read more

10 years 10 months ago 10 years 10 months ago
LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ Cardinal, Software Resolved
(workaround)

You may encounter the following error while running mpp-dyna jobs with multiple nodes:

[c0054:22206:0:22206] ib_mlx5_log.c:179  Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88... Read more          
10 months 4 weeks ago 6 months 2 days ago
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more

6 years 8 months ago 4 years 1 week ago
Home directory quota is inaccurate after Dec 14 Downtime Resolved

The home directory quota when logging into systems, or displayed through OnDemand or client portal (my.osc.edu) is inaccurate after Dec 14 Downtime. We are working on the fix now.

Please... Read more

4 years 3 days ago 3 years 10 months ago
Oakley login nodes and ruby02 will not be accessible between 9:00-9:30am on 10/18/2016 login Resolved

We upgraded to RHEL 6.8 for both Oakley and Ruby clusters during the October 12th's downtime. Unfortunately, we are noticing some NFS problem that has been causing rsh, or ssh sessions to hang on... Read more

9 years 2 months ago 9 years 2 months ago
AlphaFold 3 Warning: NVIDIA Driver Version Mismatch Software Resolved

While running AlphaFold 3, you may encounter the following warning message:

025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more          
3 months 2 weeks ago 2 weeks 12 hours ago

Pages