Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
ORCA Bind to CORE Failure Software Resolved
(workaround)

The default CPU binding for ORCA jobs can fail sporadically.  The failure is almost immediate and produces a cryptic error message, e.g.:

... Read more          
2 years 9 months ago 9 months 5 days ago
OSC internal network problems 25 Sept. 2020 Network, Owens, Pitzer, Ruby, Web Services Resolved

OSC is currently experiencing problems with its internal network.  Interactive sessions may be slow or unresponsive, but running jobs should not be affected.

5 years 4 months ago 5 years 4 months ago
OSC is experiencing a very high support load Operations Resolved

OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more

4 years 7 months ago 4 years 7 months ago
OSC OnDemand is not responsive OnDemand Resolved

OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. 

We apologize for any inconvenience this may cause... Read more

5 years 11 months ago 5 years 11 months ago
OSC Service Outage Notification Outage Resolved

We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more

8 months 4 days ago 8 months 4 days ago
OSC will remove Jupyter MATLAB Kernel Cardinal, OnDemand Resolved

OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... Read more

9 months 6 days ago 9 months 6 days ago
OSCusage Command Ruby Resolved

Resolved: Ruby cluster has been retired.

OSCusage is not working on Ruby. Please use Owens or Pitzer. See ... Read more

6 years 1 month ago 4 years 11 months ago
ouollama fails to login Login Problems, Software, Web Services Resolved

Initially when going to the ouollama page it may display a broken image and hang. If this happens please refresh your browser by hitting the refresh button. Re-entering the URL may not... Read more

5 months 2 hours ago 5 months 2 hours ago
Outbound Emails from MyOSC are Blocked at MS 365 Servers Account Management, client portal Resolved

Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server.

... Read more

2 years 5 months ago 2 years 5 months ago
Owens batch is down Owens Resolved

Updated at 9:07PM on Dec 20, 2017 :

Owens batch was restored by updating Torque resource manager at 6:37pm Dec 19, 2017. 

Original Post at 4:45PM on Dec 19... Read more

8 years 1 month ago 8 years 1 month ago

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