Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Maintenance for OnDemand and other web based services Resolved

Update (12/13/14 10am): Maintenance has finished as planned.

 

OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more

11 years 2 weeks ago 11 years 2 weeks ago
Core label on OnDemand app is incorrect OnDemand Resolved

The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number... Read more

1 year 1 week ago 11 months 3 weeks ago
Incorrect RU Balances client portal Resolved

RESOLVED 2/20/2019

We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced.

The Client Portal (my.osc.edu) and OSCUsage... Read more

6 years 11 months ago 6 years 10 months ago
Very little free space for metadata on the scratch storage /fs/scratch filesystem Resolved

Updated 15:30 October 19:

The issue of little space for metadata on scratch storage is resolved. If you have any questions, please contact... Read more

4 years 3 months ago 4 years 2 months ago
ondemand outage OnDemand Resolved

Resolution notes

The problems with ondemand.osc.edu are now resolved.

Users will encounter errors using... Read more

3 years 8 months ago 3 years 8 months ago
Update on 02/24/2017: All services available Outage Resolved

02/24/17 3:50PM Update: All Services have been restored including:

  • Oakley cluster with full capacity for general access
  • Ruby cluster with full capacity... Read more
8 years 10 months ago 8 years 10 months ago
Storage Service Interruption Outage Resolved

This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more

2 months 1 week ago 2 months 1 week ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

6 years 2 months ago 8 months 1 week ago
Cannot login to clusters Resolved

As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters.  The error message given will make it sound like your password is incorrect, although it... Read more

11 years 7 months ago 11 years 7 months ago
Backup Issues Backups Resolved

Updates on 04/17:

OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. 

... Read more

1 year 9 months ago 1 year 9 months ago

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