We are currently experiencing temporary instability on the Ascend login nodes.
A rolling reboot is in progress to address CVE-2026-23111 for all clusters, including Ascend, Cardinal, and Pitzer.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Maintenance for OnDemand and other web based services |
Resolved |
Update (12/13/14 10am): Maintenance has finished as planned.
OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more |
11 years 5 months ago | 11 years 5 months ago | |
| Core label on OnDemand app is incorrect | OnDemand |
Resolved |
The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number... Read more |
1 year 5 months ago | 1 year 4 months ago |
| Matlab PCT broken due to pbsrsh modification | Matlab |
Resolved |
A change was made to the system wide |
11 years 1 month ago | 10 years 8 months ago |
| OSC will remove Jupyter MATLAB Kernel | Cardinal, OnDemand |
Resolved |
OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... |
1 year 1 month ago | 1 year 1 month ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
6 years 11 months ago | 4 years 6 months ago |
| ondemand outage | OnDemand |
Resolved |
Resolution notesThe problems with ondemand.osc.edu are now resolved. Users will encounter errors using... Read more |
4 years 1 month ago | 4 years 1 month ago |
| Storage Service Interruption | Outage |
Resolved |
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more |
7 months 1 week ago | 7 months 1 week ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
9 years 3 months ago | 9 years 3 months ago |
| Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 | Owens, Pitzer, Software |
Resolved (workaround) |
We have found that large MPI jobs may hang at startup with |
6 years 7 months ago | 1 year 1 month ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
12 years 1 week ago | 12 years 1 week ago |
