Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Core label on OnDemand app is incorrect | OnDemand |
Resolved |
The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number... Read more |
1 year 1 month ago | 1 year 1 week ago |
| Incorrect RU Balances | client portal |
Resolved |
RESOLVED 2/20/2019 We deployed a new version of the Client Portal during our downtime on Tuesday, 2/5, and a bug has been introduced. The Client Portal (my.osc.edu) and OSCUsage... Read more |
7 years 2 days ago | 6 years 11 months ago |
| OSC will remove Jupyter MATLAB Kernel | Cardinal, OnDemand |
Resolved |
OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... Read more |
9 months 2 days ago | 9 months 2 days ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
6 years 7 months ago | 4 years 2 months ago |
| ondemand outage | OnDemand |
Resolved |
Resolution notesThe problems with ondemand.osc.edu are now resolved. Users will encounter errors using... Read more |
3 years 9 months ago | 3 years 9 months ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
8 years 11 months ago | 8 years 11 months ago |
| Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 | Owens, Pitzer, Software |
Resolved (workaround) |
We have found that large MPI jobs may hang at startup with |
6 years 3 months ago | 9 months 1 day ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
11 years 8 months ago | 11 years 8 months ago | |
| Backup Issues | Backups |
Resolved |
Updates on 04/17: OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. ... Read more |
1 year 10 months ago | 1 year 9 months ago |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
7 years 6 months ago | 7 years 6 months ago |
