Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ...

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7 years 8 months ago 7 years 8 months ago
Ascend desktop including lightweight is not working Resolved

Update: this is fixed. 

Original Post:

Ascend Desktop, including...

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1 year 6 months ago 1 year 6 months ago
Problems with LAMMPS 14May16 Software Resolved

LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP...

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10 years 3 weeks ago 9 years 10 months ago
MyOSC budget balance may not be correct client portal Resolved

Resolved

Version 3.0.1 was deployed which patches this issue. View the changelog for details.

Original post

...

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4 years 7 months ago 4 years 3 weeks ago
Ruby is offline Operations Resolved

The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime.

13 years 2 weeks ago 12 years 8 months ago
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved....

6 years 12 months ago 6 years 8 months ago
GPU Memory Not Released Causing OOM in Subsequent Jobs GPU Resolved
(workaround)

We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution...

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1 year 2 weeks ago 7 months 3 days ago
Oakley and Owens queue issue Batch Resolved

We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.

 

8 years 9 months ago 8 years 9 months ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and...

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2 years 8 months ago 2 years 8 months ago
module spider/avail/show not showing MPI dependent modules Ruby Resolved

On Ruby, the commands:

  • module spider
  • module avail
  • module show...
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11 years 5 months ago 11 years 4 days ago

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