Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but... Read more

11 years 5 months ago 11 years 5 months ago
Vulnerability in R Programming language Resolved

Updates on 09/03:

The unpatched older R versions will be removed from the Owens cluster by October 9, 2024. If you are using... Read more

1 year 6 months ago 1 year 3 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ... Read more

7 years 2 months ago 7 years 2 months ago
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more

4 years 9 months ago 4 years 8 months ago
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby... Read more
10 years 3 months ago 10 years 2 months ago
Singularity: failed to pull a large Docker image Software Resolved
(workaround)

You might encounter an error while pulling a large Docker image:

[pitzer-login01]$ apptainer pull docker://qimme2/core
FATAL: Unable to pull docker://qiime2/core While... Read more          
7 months 1 week ago 3 weeks 3 days ago
BWA Software Security Vulnerability Software Resolved

... Read more

6 years 4 months ago 6 years 4 months ago
weld predictor - slurm account error OnDemand, Software Resolved

Updated on 09/08/2022:

Users can choose the project code from a dropdown list to use. 

Original Post:

Users of weld predictor software in... Read more

3 years 4 months ago 3 years 3 months ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,... Read more

8 years 8 months ago 8 years 7 months ago
qstat error on Oakley Nov 21, 2017 Batch Resolved

We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs:

... Read more
8 years 3 weeks ago 8 years 3 weeks ago

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