Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
6 years 5 months ago | 6 years 5 months ago |
| Slurm on Pitzer is offline |
Resolved |
The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience. |
1 year 9 months ago | 1 year 9 months ago | |
| Network card re-seat | Network |
Resolved |
At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more |
12 years 5 months ago | 12 years 5 months ago |
| Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 | Batch, login, Ruby |
Resolved |
Updates on 1:00PM October 16, 2017: The rolling reboots of Oakley and Ruby are completed. ... Read more |
8 years 2 months ago | 8 years 2 months ago |
| Ondemand error when terminating interactive app | OnDemand |
Resolved (workaround) |
When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page... Read more |
5 years 2 weeks ago | 3 years 8 months ago |
| OpenMPI-HPCX 4.1.x hangs on writing files on a shared file system | Software |
Resolved (workaround) |
Your job utilizing openmpi/4.1.x-hpcx (or 4.1.x on Ascend) might hang while writing files on a shared file system. This issue is caused by a ... Read more |
7 months 2 weeks ago | 7 months 2 weeks ago |
| Oakley login node instability | Operations |
Resolved |
Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the... Read more |
11 years 2 months ago | 11 years 1 month ago |
| Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 | Batch, login, Owens |
Resolved |
... Read more |
6 years 11 months ago | 6 years 10 months ago |
| starccm/15.02.007 with intelmpi after Mar 22, 2022 |
Resolved (workaround) |
STAR-CCM+ 15.02.007 and 15.02.007-mixed with intelMPI would fail on multiple node jobs after the downtime on Mar 22, 2022. Please use openmpi instead. You can find more... Read more |
3 years 9 months ago | 7 months 1 week ago | |
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
9 years 8 months ago | 7 years 6 months ago |
