Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
Ansys OMP: System error #22: Invalid argument Cardinal Resolved
(workaround)

You may encounter the following error while running Ansys on Cardinal:

OMP: Error #100: Fatal system error detected.
OMP: System error #22: Invalid argument
forrtl: error (76): Abort... Read more          
11 months 1 week ago 7 months 1 week ago
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more

6 years 7 months ago 6 years 4 months ago
Application Submission Errors: Startup and Classroom Outage Resolved

You currently cannot apply for startup and classroom allocations, as your primary contact information will not successfully enter. We are working on a fix. 
 

These websites are... Read more

7 years 5 months ago 7 years 5 months ago
Apptainer sandbox fails on GPFS due to stale NFS file handles Software Resolved

Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error... Read more

4 months 2 weeks ago 3 weeks 3 days ago
ArcGIS License problems Software Resolved

We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018.

=====

It is fixed and running... Read more

7 years 1 month ago 7 years 1 month ago
Armstrong inaccessible Resolved

Update: 2PM March 12th: Armstrong is back up and running.  Please notify oschelp@osc.edu of any lingering issues.


As of 10AM Thursday March 12th... Read more

10 years 9 months ago 10 years 9 months ago
ARMSTRONG is offline Outage Resolved

ARMSTRONG is experiencing an unexpected outage. We are working on a resolution.

11 years 8 months ago 11 years 8 months ago
Armstrong offline until Noon Resolved

Armstrong will need to be taken down today until Noon.  In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance.

11 years 4 months ago 11 years 4 months ago
Ascend desktop including lightweight is not working Resolved

Update: this is fixed. 

Original Post:

Ascend Desktop, including... Read more

8 months 2 weeks ago 8 months 2 weeks ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to... Read more

4 years 4 months ago 4 years 4 months ago

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