Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

3 years 2 weeks ago 3 years 2 weeks ago
Occasional failures in file permissions filesystem Resolved

Users may experience occasional failures in file permissions with our filesystem. We've opened a case with the vendor for further investigations. If you get 'permission denied' message when you...

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8 years 6 months ago 4 years 10 months ago
MATLAB (legacy) r2024a fails to launch on OnDemand Desktop Software Resolved
(workaround)

As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the...

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4 months 3 weeks ago 4 months 2 weeks ago
OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' Owens, Pitzer, Software Resolved

Users would encounter a MPI job failed with openmpi/3.1.0-hpcx on Owens and Pitzer. The job would stop with the error  like "There are not enough slots available in the system to...

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6 years 2 months ago 6 years 1 month ago
System reboot due to security vulnerability Resolved

2015/02/17 UPDATE - Security Patch Succesfully Implimented

All systems have been updated with the secuirty patch.  


Starting Thursday, 4:00PM we will begin taking systems...

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11 years 8 months ago 11 years 7 months ago
Ansys OMP: System error #22: Invalid argument Cardinal Resolved
(workaround)

You may encounter the following error while running Ansys on Cardinal:

OMP: Error #100: Fatal system error detected.
OMP: System error #22: Invalid argument
forrtl: error (76): Abort...
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1 year 8 months ago 1 year 4 months ago
Extra messages during job startup and ending on Owens and Pitzer Batch, Owens, Pitzer Resolved

All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job:

pmlogger: cannot open log "/...
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7 years 7 months ago 7 years 6 months ago
ondemand gpu request error Nov 2021 Batch, OnDemand, Pitzer Resolved

When requesting an interactive session in ondemand and requesting gpu resources, users may see an error similar similar to  "sbatch: error: Invalid generic resource (gres) specification"

...

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4 years 10 months ago 4 years 10 months ago
Nvidia drivers on Oakley GPU Resolved

We upgraded the drivers for the Nvidia GPUs on all of our clusters during the downtime this week. Unfortunately, we are noticing some subtle problems with the GPUs on Oakley. We will be rolling...

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9 years 11 months ago 8 years 4 months ago
Security vulnerabilities on ARM Forge versions prior to 22.0.x Software Resolved
(workaround)

ARM identified security vulnerabilities on ARM Forge versions prior to 22.0.x as follow:

  • Security update #1: A locally exploitable code-injection vulnerability was identified in...
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4 years 3 months ago 1 year 4 months ago

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