Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolution Description Postedsort descending Updated
OneDrive Connector File Transfer Issue with Globus Resolved

Update:

We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/... Read more

5 months 4 weeks ago 5 months 2 weeks ago
Some MKL environment variables have incorrect paths Ascend, Cardinal, Pitzer, Software Resolved

MKL module files define some helper environment variables with incorrect paths.  This can yield link time errors.  All three clusters are affected.  We are working to correct the module... Read more

5 months 3 weeks ago 3 months 3 weeks ago
OSC Service Outage Notification Outage Resolved

We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more

5 months 3 weeks ago 5 months 3 weeks ago
CP package hang with MVAPICH3 in Quantum-Espresso Software Resolved

While using MVAPICH3 builds of Quantum ESPRESSO (QE), users may encounter hangs when running the CP package, which can lead to job timeouts. We recommend switching to the OpenMPI build of... Read more

5 months 1 week ago 1 week 4 days ago
Apptainer sandbox fails on GPFS due to stale NFS file handles Software Resolved

Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error... Read more

4 months 1 week ago 1 week 6 days ago
Podman storage error due to outdated configuration file Software Resolved
(workaround)

If you experience a storage error such as:

 write /var/tmp/storage388772891/1: no space left on device.

you may have an outdated ~/.... Read more

4 months 1 week ago 4 months 1 week ago
Docker container runtime error on desktop due to DBUS session Software Resolved
(workaround)

When running a container using the podman or docker command on a desktop system, you may encounter an error like the following:

Error: OCI... Read more          
4 months 1 week ago 4 months 1 week ago
Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes Software Resolved
(workaround)

RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes.

Workaround... Read more

3 months 4 weeks ago 3 months 4 weeks ago
cp2k/2023.2 can produce huge output containing MKL messages Ascend, Cardinal, Pitzer, Software Resolved
(workaround)

On all clusters the cp2k executables from module cp2k/2023.2 can produce huge output files due to many many repeating errors from MKL, e.g.:

... Read more          
3 months 4 weeks ago 2 months 3 days ago
MATLAB (server) missing functionality Software Resolved

You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This occurs when using MATLAB version r2024a. Please use MATLAB r2024b

If... Read more

3 months 3 weeks ago 2 months 3 days ago

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