Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Scratch filesystem Errors on October 1st, 2019 | filesystem |
Resolved |
Updated on 12:40 PM Oct 1st, 2019: OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more |
6 years 4 months ago | 6 years 4 months ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
|
2 months 2 weeks ago | 2 months 2 weeks ago |
| Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 | Owens, Pitzer |
Resolved |
Update on Nov 8 2023: Rolling reboots of all clusters are completed. Update on Nov 3 2023: Rolling reboots of Ascend and Pitzer clusters... Read more |
2 years 3 months ago | 2 years 3 months ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
11 years 7 months ago | 11 years 7 months ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
7 years 5 months ago | 7 years 4 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
5 years 5 months ago | 5 years 5 months ago |
| Stale File Handles on GPFS clients | filesystem |
Resolved |
OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more |
7 years 1 month ago | 7 years 1 month ago |
| Cannot use mpiexec/mpirun from OpenMPI in an interactive session | Owens, Pitzer, Software |
Resolved (workaround) |
We found |
4 years 11 months ago | 7 months 3 weeks ago |
| MPI-IO issues on home directories with Intel MPI 2019.3 | Pitzer, Software |
Resolved (workaround) |
Certain MPI-IO operations with |
9 months 21 hours ago | 9 months 21 hours ago |
| Problems with MVAPICH2 | Owens, Ruby, Software |
Resolved |
Some MVAPICH2 MPI installations on Oakley, Ruby, and Owens, such as the default module mvapich2/2.2 as well as mvapich2/2.1, appear to have a bug that is triggered by certain programs. The... Read more |
10 years 5 days ago | 3 years 9 months ago |
