Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Brief disruption to external network, 2013/11/27 Connectivity Resolved

This maintenence was cancelled, to be rescheduled at some undetermined point in the future.

Between 12:01AM and 2:00AM Eastern on Wednesday, November 27th 2013, OARnet will be...

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12 years 10 months ago 12 years 9 months ago
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

2 years 12 months ago 2 years 12 months ago
Occasional failures in file permissions filesystem Resolved

Users may experience occasional failures in file permissions with our filesystem. We've opened a case with the vendor for further investigations. If you get 'permission denied' message when you...

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8 years 6 months ago 4 years 9 months ago
OpenMPI job stopped at 'There are not enough slots available in the system to satisfy the slots' Owens, Pitzer, Software Resolved

Users would encounter a MPI job failed with openmpi/3.1.0-hpcx on Owens and Pitzer. The job would stop with the error  like "There are not enough slots available in the system to...

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6 years 1 month ago 6 years 2 weeks ago
NCCL 2.29 Performance Regression on Ascend and Pitzer Clusters Ascend, Pitzer, Software Resolved
(workaround)

We have identified a potential performance regression in point-to-point communication when using NCCL version 2.29 on the Ascend and Pitzer clusters, which results...

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1 month 1 week ago 1 month 1 week ago
starccm outage Feb 21, 2021 Licensing, Outage, Owens, Software Resolved

Updated on Feb 25: 

StarCCM license outage is restored.

Original post:

OSC's starccm software license will expire at 12 a.m., Sunday, Feb...

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5 years 6 months ago 5 years 6 months ago
Unscheduled GPFS Outage filesystem Resolved

As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire...

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11 years 3 months ago 11 years 2 months ago
Multiple definition error Software Resolved
(workaround)

GNU compiler versions 10+ may have C compiler errors like

/.libs/libmca_mtl_psm.a(mtl_psm_component.o): multiple definition of `mca_mtl_psm_component'

This is a ...

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1 year 4 months ago 1 year 4 months ago
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED...

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7 years 2 months ago 7 years 1 week ago
Security vulnerabilities on ARM Forge versions prior to 22.0.x Software Resolved
(workaround)

ARM identified security vulnerabilities on ARM Forge versions prior to 22.0.x as follow:

  • Security update #1: A locally exploitable code-injection vulnerability was identified in...
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4 years 2 months ago 1 year 4 months ago

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