Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Storage Problems - GPFS services (Project / Scratch) filesystem Resolved

Updates at 15:52 March 11, 2020:

The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system... Read more

6 years 1 month ago 6 years 1 month ago
Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 Owens Resolved

12:00 PM 5/7/2018 Update:

The rolling reboot of Owens has been completed. 

Posted on April 11, 2018, at 3:45... Read more

8 years 1 week ago 7 years 11 months ago
Unavailability of intel channel among the conda channel list: Software Resolved

If you are getting an error: 

UnavailableInvalidChannel: HTTP 403 FORBIDDEN for channel intel <... Read more

1 year 7 months ago 1 year 7 months ago
MVAPICH broken on Ruby Ruby Resolved

Update Monday February 16th -- Ruby MVAPICH2 build fixed.

Ruby's MVAPICH2 build has been fixed.  Please email oschelp@osc.edu with any issues.

... Read more
11 years 2 months ago 11 years 2 months ago
Problems with GPFS filesystem, and OnDemand is not working filesystem Resolved

Updates on 12:00pm June 10:

The issue is fixed. All impacted services return to production.

We apologize for the inconvience. If you have any questions, please... Read more

4 years 10 months ago 4 years 10 months ago
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more

6 years 12 months ago 6 years 8 months ago
Instability on Clusters after May 13 Downtime Resolved

We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual... Read more

11 months 1 week ago 10 months 3 weeks ago
Project space giving errors "No space left on device" filesystem Resolved

11/01/2016 11:52AM Update: This issue has been fixed. 

We have become aware of a problem with the Project storage space that gives errors "No space left on device". The... Read more

9 years 5 months ago 9 years 5 months ago
GPFS problems with /fs/project and possibly /fs/scratch filesystem Resolved

There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. 

... Read more
3 years 7 months ago 3 years 7 months ago
Performance issues with MVAPICH2 on Cardinal Cardinal, Software Resolved
(workaround)

We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more

7 months 1 week ago 4 months 3 weeks ago

Pages