Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
MyOSC Email Delivery Problems client portal Resolved

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget...

Read more
2 years 7 months ago 2 years 2 months ago
Armstrong offline until Noon Resolved

Armstrong will need to be taken down today until Noon.  In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance.

11 years 12 months ago 11 years 12 months ago
A partial-node MPI job failed to start using Intel MPI mpiexec Owens, Pitzer, Software Resolved
(workaround)

A partial-node MPI job may fail to start using mpiexec from intelmpi/2019.3 and intelmpi/2019.7 with error messages like

[mpiexec@o0439.ten.osc....
Read more
5 years 9 months ago 1 year 3 months ago
myosc outage - may 17, 2021 client portal Resolved

Resolution: Access to myosc was restored.

myosc is currently unavailable.

... Read more
5 years 2 months ago 5 years 2 months ago
Storage usage reported in the Project Dashboard is not correct client portal Resolved

After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'...

Read more
7 years 5 months ago 6 years 9 months ago
Singularity: failed to run a container directly or pull an image from Singularity or Docker hub Software Resolved
(workaround)

You might encounter an error while run a container directly from a hub:

[pitzer-login01]$ apptainer run shub://vsoch/hello-world
Progress...
Read more
1 year 3 months ago 8 months 3 weeks ago
Interruption of both Project and Scratch filesystems on 10/13/2016 filesystem Resolved

We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected.

We'll update more details later. 

9 years 10 months ago 9 years 10 months ago
Possible performance degradation after August 9th's downtime filesystem Resolved

Updates on May 20 2023:

verbsRDMA is enabled on Pitzer. 

Updates on Dec 14 2022:

verbsRDMA is enabled on Owens during December 13 downtime...

Read more
4 years 1 week ago 3 years 2 months ago
Proj13 file system difficulties filesystem Resolved

We are currently experiencing difficulties with the servers for the filesystem mounted at /nfs/proj13.

12 years 10 months ago 12 years 10 months ago
GPFS problems on Owens filesystem Resolved

Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been...

Read more
6 years 7 months ago 6 years 7 months ago

Pages