We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems.

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort descending Category Resolution Description Posted Updated
LAMMPS ppn=40 GPU problem on Pitzer Pitzer, Software Resolved

On Pitzer both LAMMPS 22Aug18 and 5Jun19 gpu jobs with ppn=40 hang immediately after lammps begins execution.  A workaround is to use ppn=39.

6 years 7 months ago 5 years 5 months ago
Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 Owens, Pitzer, Software Resolved
(workaround)

We have found that large MPI jobs may hang at startup with mvapich2/2.3 and mvapich/2.3.1 (on any compiler dependency) due to a known bug that has been fixed in release 2... Read more

5 years 7 months ago 1 month 13 hours ago
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/... Read more

8 years 8 months ago 8 years 8 months ago
Libraries not compatible with cxx17 Software Resolved

Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17.

Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more

6 years 9 months ago 6 years 8 months ago
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ... Read more

3 years 6 days ago 3 years 3 days ago
Login Issues with my.osc.edu Outage Resolved

Update: this is fixed. 

Original post:

We are aware that some users may be experiencing issues logging into ... Read more

8 months 3 weeks ago 8 months 3 weeks ago
Login problem Resolved

Around 10am EDT, OSC began to experience problems with our infrastructure.  Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have... Read more

1 year 1 month ago 1 year 1 month ago
Login Shell Issues on Oakley Account/Shell Resolved

UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again.  Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more

10 years 12 months ago 10 years 12 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ... Read more

6 years 7 months ago 6 years 7 months ago
Ls-dyna license outage since Oct 15, 2019 Licensing Resolved

Updated on 1:47 PM Oct 16, 2019

The ls-dyna license server is operational again from 1:40 pm on Oct 16, 2019

Original Post:

The ls-dyna... Read more

5 years 8 months ago 5 years 8 months ago

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