We are aware of an issue where the OnDemand Shell app is not functioning in Firefox 148.

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Grafana is not available since Dec 14 Downtime Resolved

Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon.

If you have any questions, please contact OSC Help

4 years 2 months ago 4 years 2 months ago
Systemic Problem on Cluster Computing service Operations Resolved

4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. 

... Read more
8 years 8 months ago 8 years 8 months ago
Scratch filesystem Errors on October 1st, 2019 filesystem Resolved

Updated on 12:40 PM Oct 1st, 2019: 

OSC had experienced an unexpected problem with the Scratch filesystem that gives errors "No space left on device" on all clusters since... Read more

6 years 5 months ago 6 years 5 months ago
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

6 years 3 months ago 9 months 4 weeks ago
Oakley login node problems Resolved

One of the Oakley login nodes (oakley01) has experienced some hardware failures and is temporarily out of service while repairs are ongoing.

Please limit your interactive use of the... Read more

11 years 2 months ago 11 years 2 months ago
Login problem Resolved

Around 10am EDT, OSC began to experience problems with our infrastructure.  Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have... Read more

1 year 10 months ago 1 year 10 months ago
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more

7 years 1 month ago 7 years 1 month ago
Cannot use mpiexec/mpirun from OpenMPI in an interactive session Owens, Pitzer, Software Resolved
(workaround)

We found mpiexec/mpirun from OpenMPI can not be used in an interactive session (launched by sinteractive) after upgrading Pitzer and... Read more

5 years 4 hours ago 8 months 3 weeks ago
Problems with LAMMPS 14May16 Software Resolved

LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more

9 years 5 months ago 9 years 3 months ago
MPI-IO issues on home directories with Intel MPI 2019.3 Pitzer, Software Resolved
(workaround)

Certain MPI-IO operations with intelmpi/2019.3 may crash, fail or proceed with errors on the home directory. We do not expect the same issue on our GPFS file system, such as the... Read more

9 months 4 weeks ago 9 months 4 weeks ago

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