Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
MyOSC budget balance may not be correct client portal Resolved

Resolved

Version 3.0.1 was deployed which patches this issue. View the changelog for details.

Original post

... Read more

4 years 4 weeks ago 3 years 6 months ago
issues accessing /fs/ess/ locations filesystem, Operations, Outage Resolved

15 Aug 2022 resolved

... Read more

3 years 7 months ago 3 years 7 months ago
Poor network performance on some filesystems filesystem Resolved

We are experiencing some network performance issues on a cluster of servers involved with providing GPFS and some project filesystems. GPFS appears to be functioning acceptably, but proj01, proj02... Read more

12 years 7 months ago 12 years 7 months ago
Code Server ondemand.osc.edu cannot open this folder because it contains system files OnDemand, Software Resolved

Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files"

To work... Read more

4 months 3 weeks ago 4 months 3 weeks ago
Rolling reboot of Owens cluster, starting from 8:30AM Oct 30, 2017 Batch, Owens Resolved

Updated on Nov 21, 2017 at 3:33PM:

It has been completed. 

Updated on October 20, 2017 at 4:19PM:

We will have a rolling reboot of Owens... Read more

8 years 4 months ago 8 years 3 months ago
my.osc.edu outbound email outage Account Management, client portal, login, Login Problems Resolved

There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails.

There is ongoing work to resolve this issue as soon as possible. 

Contact OSC... Read more

6 years 1 month ago 6 years 1 month ago
Partial Unavailability of Owens Nodes: 07/29 - 08/06 Outage Resolved

Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs,... Read more

1 year 7 months ago 1 year 7 months ago
Scheduling suspended Batch Resolved

We have temporarily suspended scheduling due to some problems with the parallel scratch file system.

11 years 5 months ago 11 years 5 months ago
NFS outage on Thursday Jan 17 from 7am to 8am filesystem Resolved

Update:

This work has been canceled and will be done during downtime on Feb. 5. 

Original Post:

On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS... Read more

7 years 1 month ago 7 years 1 month ago
XDMOD outage: 9AM-4PM June 2 2021 Outage Resolved

There is a scheduled outage for XDMOD tool (xdmod.osc.edu) between 9AM-4PM June 2 2021 for upgrading to 9.5.0. During the outage XDMOD will be in maintain mode and not accessible by OSC users. ... Read more

4 years 9 months ago 4 years 9 months ago

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