We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems.

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
libibumad.so.2 missing on Oakley Software Resolved

Update:  We think this is fixed.  Please submit a ticket if you encounter further problems.

 

As a result of updates made during yesterday's downtime, software built with mvapich2/... Read more

8 years 8 months ago 8 years 8 months ago
Maintenance outage on the cluster export services Maintenance, OnDemand, Ruby Resolved

Update on 14 April 2020, 0903:

Work is completed.

Original message:

There will be maintenance on cluster export services on Tuesday, April... Read more

5 years 2 months ago 5 years 2 months ago
Rolling reboots on all HPC systems starting Oct 31 2024 Owens, Pitzer Resolved

Updates on Nov 13 2024:

Pitzer is completed. 

Updates... Read more

7 months 2 weeks ago 7 months 10 hours ago
System Downtime 9/29/13 Outage Resolved

OSC systems will be offline on September 29th, 2013 for maintenance. Please visit osc.edu/n for more information.

11 years 8 months ago 11 years 8 months ago
Rolling reboots of all clusters starting from Monday Feb 5, 2018 Batch, Owens, Ruby Resolved

Posted on Feb 22 at 1:25PM:

The rolling reboots have been completed. 

Posted on Jan 30, 2018 at 4:00PM:

We will have rolling reboots of... Read more

7 years 4 months ago 7 years 3 months ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to... Read more

3 years 10 months ago 3 years 10 months ago
Maintenance for OnDemand and other web based services Resolved

Update (12/13/14 10am): Maintenance has finished as planned.

 

OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more

10 years 5 months ago 10 years 5 months ago
Matlab PCT broken due to pbsrsh modification Matlab Resolved

A change was made to the system wide pbsrsh script which Matlab relies on.  It has been discovered that this change has broken the parallel computing toolbox (... Read more

10 years 1 month ago 9 years 8 months ago
Peer Review Submissions client portal Resolved

When submitting a peer review, an error message appears:

Error during rendering of region "... Read more

5 years 8 months ago 5 years 8 months ago
Slow Processing of Password Changes Account Management, client portal Resolved

Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes.

We are working on resolving this issue.

5 years 11 months ago 3 years 6 months ago

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