Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OnDemand, Awesim, and DB Services down morning of Feb 12 |
Resolved |
Update: Reboot was succesful. OnDemand, Awesim, and Database services are back online. Report any issues to oschelp@osc.edu. A short reboot... Read more |
8 years 1 month ago | 8 years 1 month ago | |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
3 years 11 months ago | 1 year 3 months ago |
| Performance degradation of ESS filesystem | filesystem |
Resolved |
Updated 2:10PM November 25, 2021: The... Read more |
1 year 3 months ago | 1 year 3 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
5 years 11 months ago | 5 years 11 months ago |
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
3 years 4 months ago | 3 years 2 months ago |
| Login Shell Issues on Oakley | Account/Shell |
Resolved |
UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again. Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more |
8 years 9 months ago | 8 years 9 months ago |
| Libraries not compatible with cxx17 | Software |
Resolved |
Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17. Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more |
4 years 6 months ago | 4 years 6 months ago |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
2 years 1 month ago | 2 years 2 weeks ago |
| Lustre bug causing Oakley login node crashes | filesystem, login |
Resolved |
Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug. The bug (or issue otherwise) seems to be activated when a user does operations on a... Read more |
7 years 7 months ago | 7 years 5 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
3 years 8 months ago | 3 years 8 months ago |