We are currently experiencing temporary instability on the Ascend login nodes.
A rolling reboot is in progress to address CVE-2026-23111 for all clusters, including Ascend, Cardinal, and Pitzer.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| abaqus: partial node jobs | Software |
Resolved |
If you run a parallel (or even serial!) job, but not using all the cpus... Read more |
8 years 2 months ago | 8 years 1 week ago |
| OnDemand Apps are not working | OnDemand, Outage |
Resolved |
Apps through OnDemand (ondemand.osc.edu) can't be launched successfully. You will see the error like:
|
5 years 2 weeks ago | 5 years 2 weeks ago |
| OnDemand, Awesim, and DB Services down morning of Feb 12 |
Resolved |
Update: Reboot was succesful. OnDemand, Awesim, and Database services are back online. Report any issues to oschelp@osc.edu. A short reboot... Read more |
11 years 4 months ago | 11 years 4 months ago | |
| STAR error bgzf_open: Assertion failed | Cardinal, Software |
Resolved (workaround) |
You may encounter errors that look similar to these when running STAR 2.7.10b: STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed. Cause...Read more |
1 year 4 weeks ago | 1 year 2 weeks ago |
| Storage Service Interruption | Outage |
Resolved |
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more |
7 months 1 week ago | 7 months 1 week ago |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
7 years 2 months ago | 4 years 6 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
6 years 11 months ago | 6 years 11 months ago |
| Possible job failures due to MPI library change on Pitzer after May 20 | Software |
Resolved |
There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI... Read more |
3 years 1 month ago | 3 years 1 month ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
9 years 2 months ago | 9 years 2 months ago |
| Problems with the home directories | filesystem |
Resolved |
We are currently seeing problems with the home directories at OSC's HPC facility.... Read more |
6 years 2 weeks ago | 6 years 2 weeks ago |
