Due to a critical security vulnerability we need to reboot public-facing systems to deploy a mitigation against the vulnerabilit
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Mathematica fails to launch | Pitzer, Software |
Resolved (workaround) |
Mathematica was not launching due to firewall issues. We point our mathematica instances at an external Mathematica server, which have stopped working. The issue is now resolved as of Sep... Read more |
8 months 16 hours ago | 7 months 2 weeks ago |
| Emergency UPS Maintenance | Maintenance |
Resolved |
A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more |
2 years 7 months ago | 2 years 6 months ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
11 years 11 months ago | 11 years 11 months ago | |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
4 months 3 days ago | 3 weeks 2 days ago |
| Conda activate will be enabled for python and miniconda3 modules |
Resolved |
If you've previously utilized |
2 years 2 weeks ago | 2 years 1 week ago | |
| Armstrong offline until Noon |
Resolved |
Armstrong will need to be taken down today until Noon. In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance. |
11 years 8 months ago | 11 years 8 months ago | |
| Switch failure on Nov 17 2018 | filesystem, login |
Resolved |
Updates at 12:51 PM Nov 19: At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more |
7 years 5 months ago | 7 years 5 months ago |
| Starccm license unavailable Feb 21, 2021 | Licensing |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: The Starccm software license at OSC will be terminated on Sunday Feb... Read more |
5 years 2 months ago | 5 years 2 months ago |
| Using mpiexec/mpirun with Intel MPI on Slurm | Software |
Resolved (workaround) |
Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use |
12 months 1 day ago | 12 months 1 day ago |
| Glenn Intel v11 and later do not support -mkl flag | Software |
Resolved |
Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options. Contact oschelp@osc.edu... Read more |
10 years 3 months ago | 9 years 8 months ago |
