Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Pitzer Xfce Desktop through OnDemand is not working | OnDemand |
Resolved |
Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more |
7 years 5 days ago | 7 years 5 days ago |
| Problems with home directory servers | filesystem |
Resolved |
We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now. ... Read more |
4 years 5 months ago | 4 years 5 months ago |
| Problems with LAMMPS 14May16 | Software |
Resolved |
LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more |
9 years 4 months ago | 9 years 2 months ago |
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround... Read more |
6 months 4 days ago | 6 months 4 days ago |
| Inviting user to a project based on project and user types (academic/commercial/classroom) | client portal |
Resolved |
A recent update has corrected this error. |
6 years 3 months ago | 5 years 11 months ago |
| OnDemand with Safari | Web Services |
Resolved |
Currently, if you have popups blocked in Safari, some services in OSC OnDemand (most notably the HPC terminal) will silently fail to work. We are working on a solution, as well as a workaround for... Read more |
11 years 9 months ago | 10 years 3 months ago |
| Slurm to be Upgraded to Version 23.11.4 | Owens, Pitzer |
Resolved |
Updates on 04/08/2024: The rolling reboots are completed. Updates: We will perform rolling reboots on this... Read more |
1 year 11 months ago | 1 year 10 months ago |
| ACEs of a file in user's home directory will be lost using vim or cp | filesystem |
Resolved |
Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using |
7 years 6 months ago | 7 years 6 months ago |
| Client Portal inaccessible | client portal |
Resolved |
All users are currently unable to login to OSC client portal. |
5 years 1 month ago | 5 years 1 month ago |
| module spider/avail/show not showing MPI dependent modules | Ruby |
Resolved |
On Ruby, the commands:
|
10 years 9 months ago | 10 years 4 months ago |
