Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| HWloc warning: Failed with: intersection without inclusion | Ascend, Cardinal |
Resolved (workaround) |
When running MPI+OpenMP hybrid code with the Intel Classic Compiler and MVAPICH 3.0, you may encounter the following warning message from hwloc: ... Read more |
1 year 2 months ago | 8 months 3 weeks ago |
| OnDemand, Awesim, and DB Services down morning of Feb 12 |
Resolved |
Update: Reboot was succesful. OnDemand, Awesim, and Database services are back online. Report any issues to oschelp@osc.edu. A short reboot... Read more |
10 years 11 months ago | 10 years 11 months ago | |
| Problems with the nightly backup on ess filesystem | Backups |
Resolved |
We are having problems with the nightly backup on ess filesystem, causing missing backups of the /fs/ess file system since Monday, August 9th. Backups of home directory and /fs/project are normal... Read more |
4 years 5 months ago | 4 years 5 months ago |
| performance issue on intelmpi/2019.3 | Ruby |
Resolved |
A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact... Read more |
6 years 9 months ago | 4 years 1 month ago |
| Emergency maintenance in OSC’s data center Feb 10 2022 | Outage, Owens, Pitzer |
Resolved |
OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb.... Read more |
3 years 11 months ago | 3 years 11 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
6 years 6 months ago | 6 years 6 months ago |
| Rolling reboot of Owens starting from Oct 10, 2019 | login, Owens |
Resolved |
Updated on 1 PM Oct 17, 2019: The rolling reboot of Owens has been completed. Original Post: We are having rolling reboots of Owens... Read more |
6 years 3 months ago | 6 years 3 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
8 years 9 months ago | 8 years 9 months ago |
| Login Problems with OnDemand and Web-Based Services | login |
Resolved |
We are currently experiencing issues with Keycloak IdP that provides authentication for OnDemand and most other web-based services. This may cause login difficulties when accessing these... Read more |
4 months 4 days ago | 4 months 4 days ago |
| MyOSC Email Delivery Problems | client portal |
Resolved |
The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more |
2 years 1 week ago | 1 year 8 months ago |
