Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Systemic Problem on Cluster Computing service | Operations |
Resolved |
4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. ... Read more |
7 years 3 months ago | 7 years 2 months ago |
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
5 months 1 week ago | 5 months 1 week ago |
| issue with OnDemand 6:09 - 8:39 pm |
Resolved |
OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,... Read more |
10 years 1 month ago | 10 years 1 month ago | |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
3 years 7 months ago | 3 years 6 months ago |
| Major network switch outage | Network |
Resolved |
01:20 PM 11/14/2018 Update: ... Read more |
5 years 10 months ago | 5 years 10 months ago |
| Pitzer Xfce Desktop through OnDemand is not working | OnDemand |
Resolved |
Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ... Read more |
5 years 7 months ago | 5 years 7 months ago |
| Problems with LAMMPS 14May16 | Software |
Resolved |
LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP... Read more |
8 years 1 week ago | 7 years 9 months ago |
| Terminal function from RStudio app through OnDemand does not work | OnDemand |
Resolved |
Terminal function from RStudio app through OnDemand does not work. It returns error as below: Rstudio cannot launch terminals. We are working on the... Read more |
1 year 9 months ago | 1 year 9 months ago |
| Ruby is offline | Operations |
Resolved |
The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime. |
10 years 12 months ago | 10 years 7 months ago |
| Jobs reports 'excessive memory usage' message | Owens, Pitzer |
Resolved |
... Read more |
4 years 6 months ago | 2 years 5 months ago |
