Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort ascending Category Resolution Description Posted Updated
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to... Read more

6 years 7 months ago 6 years 4 months ago
Ansys OMP: System error #22: Invalid argument Cardinal Resolved
(workaround)

You may encounter the following error while running Ansys on Cardinal:

OMP: Error #100: Fatal system error detected.
OMP: System error #22: Invalid argument
forrtl: error (76): Abort... Read more          
11 months 1 week ago 7 months 5 days ago
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ... Read more

6 years 1 week ago 7 months 5 days ago
Annual Allocation Balances Incorrect client portal Resolved

Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more

6 years 1 month ago 5 years 11 months ago
AlphaFold 3 Warning: NVIDIA Driver Version Mismatch Software Resolved

While running AlphaFold 3, you may encounter the following warning message:

025-08-27 12:44:10.888652: W external/xla/xla/service/gpu/nvptx_compiler.cc... Read more          
3 months 1 week ago 1 week 5 days ago
AlphaFold 3 GPU Out-of-Memory Error During Inference Software Resolved
(workaround)

When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:

Can't... Read more          
2 weeks 6 days ago 2 weeks 6 days ago
All HPC systems are available Login Problems, Operations, Outage Resolved

8/24/16 3:57PM: All HPC systems are availalbe including:

  • Oakley cluster for general access
  • Ruby cluster for restricted access
  • Owens cluster for... Read more
9 years 3 months ago 9 years 3 months ago
Addressing CP2K 7.1 Memory Issues on Pitzer and Owens Clusters Owens, Pitzer Resolved
(workaround)

According to https://github.com/cp2k/cp2k/issues/1830 and user feedback, you may encounter Out-of-Memory (OOM) errors during long molecular... Read more

1 year 3 weeks ago 7 months 5 days ago
ACEs of a file in user's home directory will be lost using vim or cp filesystem Resolved

Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using vim.  In addition, the newly created file using the cp... Read more

7 years 4 months ago 7 years 4 months ago
Account changes temporarily suspended Account Management Resolved

We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more

11 years 6 months ago 11 years 6 months ago

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