Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
'quota' command does not work on GPFS system software Resolved

The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in...

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12 years 11 months ago 10 years 3 weeks ago
Terminal function from RStudio app through OnDemand does not work OnDemand Resolved

Terminal function from RStudio app through OnDemand does not work. It returns error as below:

Rstudio cannot launch terminals.

We are working on the...

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3 years 7 months ago 3 years 7 months ago
OnDemand experiencing difficulties Web Services Resolved

OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience.

12 years 6 months ago 12 years 6 months ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

...

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6 years 5 months ago 4 years 3 months ago
Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 Batch, Owens, Ruby Resolved

Posted on June 12, 2018, at 4:40 PM:

We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday...

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8 years 2 months ago 8 years 1 month ago
HCOLL-related failures in OpenMPI applications Cardinal, Software Resolved
(workaround)

Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as

mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers...
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1 year 9 months ago 1 year 3 months ago
Rolling Reboot for Security Fix Resolved

A rolling reboot is in progress to address CVE-2026-23111 (nf_tables logic bug) for all clusters, including Ascend, Cardinal, and Pitzer. Login nodes will be rebooted first and access...

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2 months 8 hours ago 1 month 2 weeks ago
Intermittent DNS issues Resolved

3/9/15 Update: The DNS issues have been resolved.  In total, the following services may have been affected by the DNS issues:

  • Logging in / Connecting out to...
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11 years 5 months ago 11 years 5 months ago
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's...

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5 years 1 month ago 5 years 1 month ago
Issues with GPFS filesystem since Saturday May 18 filesystem Resolved

Update Posted on 20 May 2019 13:24

We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if...

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7 years 2 months ago 7 years 2 months ago

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