A rolling reboot is scheduled to remediate a ptrace vulnerability and safely restore debugger functionalit

Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
GPFS filesystem Problem on Oct 24 2019 filesystem Resolved

Updated on 4:45 PM Oct 24, 2019

The issue is fixed. GPFS filesystems and OnDemand are back. 

Original Post

We are having issues with GPFS filesystem...

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6 years 8 months ago 6 years 8 months ago
Error when downloading SRA data on computing nodes Owens, Pitzer, Software Resolved
(workaround)

NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump...

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6 years 11 months ago 1 year 1 month ago
Slurm on Pitzer is offline Resolved

The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience.

2 years 4 months ago 2 years 4 months ago
VASP job with Out-of-Memory crashes compute node(s) Batch, Owens, Software Resolved
(workaround)

...

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9 years 2 months ago 1 year 1 month ago
Ondemand error when terminating interactive app OnDemand Resolved
(workaround)

When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page...

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5 years 7 months ago 4 years 2 months ago
DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 Resolved

We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected.

8 years 7 months ago 8 years 7 months ago
Problems with GPFS filesystem, and OnDemand is not working filesystem Resolved

Updates on 12:00pm June 10:

The issue is fixed. All impacted services return to production.

We apologize for the inconvience. If you have any questions, please...

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5 years 1 month ago 5 years 1 month ago
Issue when loading multiple Fluent or ANSYS modules simultaneously Software Resolved

Due to the way our Fluent and ANSYS modules are configured, simultaneously loading multiple of either module will cause a cryptic error.  The most common case of this happening is when multiple of...

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11 years 9 months ago 10 years 8 months ago
Instability on Clusters after May 13 Downtime Resolved

We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual...

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1 year 1 month ago 1 year 1 month ago
AlphaFold 3 GPU Out-of-Memory Error During Inference Software Resolved
(workaround)

When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:

Can't...
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7 months 2 weeks ago 7 months 2 weeks ago

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