Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
Title |
Category | Resolution | Description | Posted | Updated |
|---|---|---|---|---|---|
| Some backups of ESS project directories are missed |
Resolved |
Backups of ESS project directories (/fs/ess) are missed on August 10 and 13, 2022. We apologize for the inconvenience. |
3 years 8 months ago | 3 years 8 months ago | |
| Slurm to be Upgraded to Version 23.11.4 | Owens, Pitzer |
Resolved |
Updates on 04/08/2024: The rolling reboots are completed. Updates: We will perform rolling reboots on this... Read more |
2 years 1 month ago | 2 years 1 week ago |
| Slurm on Pitzer is offline |
Resolved |
The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience. |
2 years 1 month ago | 2 years 1 month ago | |
| Slurm database repair on 01/25/2024 | Outage |
Resolved |
We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and... Read more |
2 years 2 months ago | 2 years 2 months ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
6 years 9 months ago | 4 years 4 months ago |
| Singularity: failed to run a container directly or pull an image from Singularity or Docker hub | Software |
Resolved (workaround) |
You might encounter an error while run a container directly from a hub: [pitzer-login01]$ apptainer run shub://vsoch/hello-world Progress... Read more |
11 months 1 week ago | 4 months 4 weeks ago |
| Singularity: failed to pull a large Docker image | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: [pitzer-login01]$ apptainer pull docker://qimme2/core FATAL: Unable to pull docker://qiime2/core While... Read more |
11 months 1 week ago | 4 months 4 weeks ago |
| Sign Up reCAPTCHA Error |
Resolved |
If you fail to hit the reCAPTCHA and try to submit the form, you will receive an error regarding the reCAPTCHA. If you hit the reCAPTCHA and re-submit, the error will remain. ... Read more |
6 years 8 months ago | 6 years 5 months ago | |
| Segmentation fault from openmpi/1.10-hpcx and 2.0-hpcx on Owens | Owens, Software |
Resolved |
We have found that recent MPI jobs using openmpi/1.10-hpcx and openmpi/2.0-hpcx on Owens may complete or hang until the job is killed, but receive segmentation fault. Some applications might be ... Read more |
6 years 9 months ago | 6 years 8 months ago |
| Security vulnerabilities on ARM Forge versions prior to 22.0.x | Software |
Resolved (workaround) |
ARM identified security vulnerabilities on ARM Forge versions prior to 22.0.x as follow:
|
3 years 9 months ago | 11 months 1 week ago |
