Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
6 years 3 months ago | 6 years 3 months ago |
| Running jobs requeued on all clusters | Owens, Pitzer |
Resolved |
The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more |
2 years 2 months ago | 2 years 2 months ago |
| Lustre jobs suspended | filesystem |
Resolved |
The Lustre filesystem ($PFSDIR and /fs/lustre) has crashed several times Friday evening (8/15). We have degraded this service temporarily, while we work to isolate the actions that are triggering... Read more |
11 years 5 months ago | 11 years 4 months ago |
| A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 | Maintenance |
Resolved |
Updated on 12:49 PM Nov... Read more |
7 years 2 months ago | 7 years 2 months ago |
| OSC internal network problems 25 Sept. 2020 | Network, Owens, Pitzer, Ruby, Web Services |
Resolved |
OSC is currently experiencing problems with its internal network. Interactive sessions may be slow or unresponsive, but running jobs should not be affected. |
5 years 3 months ago | 5 years 3 months ago |
| Upcoming Expiration of Intel Compiler Licenses on Pitzer and State-wide | Licensing |
Resolved |
Old Intel compiler licenses on Pitzer and for state-wide access with versions 19.1.3 and earlier will no longer be available from March 31, 2025. We are currently... Read more |
10 months 2 weeks ago | 9 months 3 weeks ago |
| NAMD 2.11 precompiled binaries do not work | Software |
Resolved |
NAMD 2.11 precompiled binaries do not work. Please use NAMD 2.11 installed from the source and available via module namd/2.11. The NAMD 2.11 issue involves changes to the command charmrun... Read more |
9 years 11 months ago | 6 years 11 months ago |
| Singularity: failed to pull a large Docker image | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: [pitzer-login01]$ apptainer pull docker://qimme2/core FATAL: Unable to pull docker://qiime2/core While... Read more |
8 months 1 week ago | 1 month 3 weeks ago |
| libibumad.so.2 missing on Oakley | Software |
Resolved |
Update: We think this is fixed. Please submit a ticket if you encounter further problems.
As a result of updates made during yesterday's downtime, software built with mvapich2/... Read more |
9 years 3 months ago | 9 years 3 months ago |
| weld predictor - slurm account error | OnDemand, Software |
Resolved |
Updated on 09/08/2022: Users can choose the project code from a dropdown list to use. Original Post: Users of weld predictor software in... Read more |
3 years 5 months ago | 3 years 4 months ago |
