Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OSCusage Command | Ruby |
Resolved |
Resolved: Ruby cluster has been retired. OSCusage is not working on Ruby. Please use Owens or Pitzer. See ... Read more |
6 years 1 month ago | 4 years 10 months ago |
| Vulnerability in R Programming language |
Resolved |
Updates on 09/03: The unpatched older R versions will be removed from the Owens cluster by October 9, 2024. If you are using... Read more |
1 year 8 months ago | 1 year 4 months ago | |
| Statewide Intel compiler license checkout failures | Licensing |
Resolved |
This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details): 10:44:... Read more |
11 years 4 months ago | 11 years 3 months ago |
| OnDemand service is not available | OnDemand |
Resolved |
Update: OnDemand service is available again. Original post: OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can.... Read more |
7 years 5 days ago | 7 years 5 days ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
4 years 10 months ago | 4 years 9 months ago |
| Singularity: failed to pull a large Docker image | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: [pitzer-login01]$ apptainer pull docker://qimme2/core FATAL: Unable to pull docker://qiime2/core While... Read more |
8 months 1 week ago | 1 month 3 weeks ago |
| Submit filter bug after downtime | Batch |
Resolved |
A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes... Read more |
9 years 11 months ago | 9 years 11 months ago |
| weld predictor - slurm account error | OnDemand, Software |
Resolved |
Updated on 09/08/2022: Users can choose the project code from a dropdown list to use. Original Post: Users of weld predictor software in... Read more |
3 years 5 months ago | 3 years 4 months ago |
| OnDemand 2.1 - Issue downloading large directories | OnDemand |
Resolved |
There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size. Users may encouter issues downloading large directories. Staff are... Read more |
2 years 10 months ago | 2 years 10 months ago |
| Password changes may be delayed | Infrastructure |
Resolved |
Due to an infrastructure problem, password changes via ARMSTRONG may be delayed until further notice. |
12 years 1 month ago | 12 years 1 month ago |
