Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Maintenance for OnDemand and other web based services |
Resolved |
Update (12/13/14 10am): Maintenance has finished as planned.
OnDemand, AweSim applications, and other web based services will be down starting Wednesday, January 31 at 8:30AM for... Read more |
10 years 11 months ago | 10 years 11 months ago | |
| cp2k/2023.2 can produce huge output containing MKL messages | Ascend, Cardinal, Pitzer, Software |
Resolved (workaround) |
On all clusters the cp2k executables from module cp2k/2023.2 can produce huge output files due to many many repeating errors from MKL, e.g.: ... Read more |
4 months 1 week ago | 2 months 2 weeks ago |
| Testing Issue for Quantum Espresso 7.4.1 on Ascend | Ascend, Software |
Resolved |
Benchmark AUSURF112 for quantum-espresso/7.4.1 on Ascend aborts. We suspect that this is a lurking bug in Quantum Espresso and are reporting it as a convenience. Concerned users can use... Read more |
2 months 3 weeks ago | 3 weeks 1 day ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
6 years 5 months ago | 4 years 1 week ago |
| Large MPI job startup hang with mvapich2/2.3 and mvapich2/2.3.1 | Owens, Pitzer, Software |
Resolved (workaround) |
We have found that large MPI jobs may hang at startup with |
6 years 1 month ago | 7 months 1 week ago |
| Backup Issues | Backups |
Resolved |
Updates on 04/17: OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. ... Read more |
1 year 8 months ago | 1 year 8 months ago |
| Update on 02/24/2017: All services available | Outage |
Resolved |
02/24/17 3:50PM Update: All Services have been restored including:
|
8 years 9 months ago | 8 years 9 months ago |
| Rolling reboot of Pitzer cluster, starting from Feb 03, 2021 | Batch, login, Pitzer |
Resolved |
Updates at 10AM Feb 11, 2021: The rolling reboot is completed. Original Post: We will have rolling reboots of Pitzer cluster including... Read more |
4 years 10 months ago | 4 years 10 months ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
11 years 6 months ago | 11 years 6 months ago | |
| OSC will remove Jupyter MATLAB Kernel | Cardinal, OnDemand |
Resolved |
OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... Read more |
7 months 1 week ago | 7 months 1 week ago |
