The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category | Resolution | Description | Posted |
Updated |
|---|---|---|---|---|---|
| Running jobs requeued on all clusters | Owens, Pitzer |
Resolved |
The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more |
5 months 3 weeks ago | 5 months 3 weeks ago |
| Emergency UPS Maintenance | Maintenance |
Resolved |
A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more |
6 months 1 week ago | 6 months 6 days ago |
| MOE license server down | Licensing |
Resolved |
The MOE license server is experiencing an unknown issue and potentially down. We are working to resolve the issue. |
7 months 2 days ago | 7 months 2 days ago |
| Outbound Emails from MyOSC are Blocked at MS 365 Servers | Account Management, client portal |
Resolved |
Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server. ... Read more |
7 months 4 weeks ago | 7 months 1 week ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
9 months 3 weeks ago | 9 months 6 days ago |
| Possible performance degradation after August 9th's downtime | filesystem |
Resolved |
Updates on May 20 2023: verbsRDMA is enabled on Pitzer. Updates on Dec 14 2022: verbsRDMA is enabled on Owens during December 13 downtime... Read more |
1 year 8 months ago | 11 months 2 days ago |
| MPI_THREAD_MULTIPLE is not supported with OpenMPI-HPCX 4.x | Owens, Software |
Resolved (workaround) |
A threading code with MPI where MPI_Init_thread uses MPI_THREAD_MULTIPLE will fail because UCX from HPCX package is built without enabling multi-threading. UCX is the... Read more |
1 year 1 month ago | 11 months 2 weeks ago |
| Possible job failures due to MPI library change on Pitzer after May 20 | Software |
Resolved |
There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI... Read more |
11 months 3 weeks ago | 11 months 3 weeks ago |
| Frame Renderer - Maya Ondemand app issue | OnDemand, Outage, Software |
Resolved |
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu OSC staff are working with the vendor to resolve the... Read more |
1 year 2 months ago | 11 months 3 weeks ago |
| ORCA Bind to CORE Failure | Software |
Resolved (workaround) |
The default CPU binding for ORCA jobs can fail sporadically. The failure is almost immediate and produces a cryptic error message, e.g.: ... Read more |
11 months 4 weeks ago | 11 months 4 weeks ago |
